Terms of Use

These terms of use ("Terms") govern the use of the website www.ckselevio.com ("Site") operated by CKS Elevio Elevator Systems Ltd. ("Company").

These terms cover all activities related to the use of the site and regulate the legal relationship between the user and the company.

By using the Site, you are deemed to have read, understood and accepted these terms.

The Company reserves the right to change these terms without prior notice. Changes take effect on the date they are published on the site.

Users are expected to regularly check for changes in the terms.

- Commercial information gathering and research

- Reviewing product and service information

- Communication and information requests

- Service requests and orders

- Technical support

- Illegal use

- Installing or distributing malicious software

- Copyright infringement

- Sending spam or unwanted advertising

- Unauthorized system access

- Using false identity

- Threatening site security

- Disturbing other users

Users are responsible for the security of their account information and should not share passwords with third parties.

Site content (text, images, logos, design, software) is owned by the Company and protected by international copyright laws.

- Limited permission granted for personal, non-commercial use

- Copying and distribution of content requires written permission

- Use of trademarks and logos is prohibited

The company accepts no responsibility for user-provided content but reserves the right to remove inappropriate content.

Legal action will be initiated in case of copyright infringement.

- 24/7 access is not guaranteed

- Technical failures may occur

- Interruptions may occur due to maintenance

- Internet connection problems may occur

- Information is provided for general purposes

- Currency is not guaranteed

- Errors may occur

- Technical specifications may change

- We are not responsible for external links

- Third party site content is not our responsibility

- Links are for informational purposes

The Company cannot be held responsible for direct or indirect damages arising from site use.

- Providing accurate information during registration

- Keeping contact information current

- Avoiding false information

- Using strong passwords

- Ensuring account security

- Reporting suspicious activities

- Acting in accordance with Turkish law

- Complying with international rules

- Respecting ethical values

- Not misusing the system

- Reporting security vulnerabilities when detected

- Respecting other users

- Quotes are not binding

- Final contract is made in writing

- Delivery times are estimates

- Prices may change without prior notice

- Periodic maintenance contracts are written

- Emergency service calls are recorded

- Warranty conditions are determined separately

- Response times depend on traffic conditions

- Supplied according to stock availability

- Original parts usage is prioritized

- Prices determined according to current exchange rates

- Warranty conditions specified in contract

- Problems arising from usage errors are excluded

- Unauthorized intervention voids warranty

- All prices include VAT

- Current exchange rate applies for foreign currency transactions

- Price changes are notified in advance

- Payment terms specified in contract

- Discounts may apply for cash payments

- Installment options available

- Interest applies in case of payment delay

- Interest rate does not exceed legal limits

- Delay is notified in writing

- Cancellation conditions specified in contract

- Refund process completed within 30 days

- No cancellation accepted for products in production

The Company may suspend or terminate user's site access in the following cases:

- Violating terms

- Engaging in illegal activities

- Damaging the system

- Disturbing other users

- Can close account at any time

- Can request deletion of personal data

- Contract terms apply for ongoing services

- User data processed according to KVKK provisions

- Legal retention obligations continue

- Financial rights and obligations unaffected

These terms are subject to the laws of the Republic of Turkey and interpreted according to Turkish law rules.

Disputes arising from these terms will be resolved in Antalya courts.

The contract is prepared in Turkish. In case of translation differences, the Turkish text is taken as basis.

If any article of the terms is deemed invalid, other articles retain their validity.

- Legal notifications made in writing

- Email notifications considered valid

- Address changes must be reported immediately

- For technical support: info@ckselevio.com

- Same address can be used for complaints and suggestions

- Response time maximum 48 hours