Privacy Policy

CKS Elevio Elevator Systems Ltd. ("Company", "We", "Our") acts as data controller under the Turkish Personal Data Protection Law No. 6698 ("KVKK").

**Contact Information:**

- Address: Oba Mh. Eski Gazipaşa Cd. No: 3 A/1 A2 Nolu Giriş İç Kapı No: 2 Alanya/ANTALYA

- Email: info@ckselevio.com

- KVKK Contact: info@ckselevio.com

Your personal data is collected through:

- Our website

- Phone, email and other communication channels

- Customer service processes

- Elevator maintenance and service activities

- Contract processes

**Legal Basis:**

- KVKK art. 5/2-a: Explicitly stipulated in laws

- KVKK art. 5/2-c: Contract performance

- KVKK art. 5/2-f: Legitimate interests

- **Identity Information:** Name, surname, ID number

- **Contact Information:** Phone, email, address

- **Customer Transaction Information:** Orders, payments, invoice data

- **Technical Information:** IP address, cookie data

- **Audio-Visual Records:** Security cameras, call recordings

- **Professional Experience:** For job applications

- Providing elevator sales, installation and maintenance services

- Customer service operations

- Contract establishment and performance

- Legal compliance

- Security measures

- Communication

- Marketing activities (with consent)

- **Customer Data:** Contract period + 10 years

- **Accounting Records:** Legal retention period (5 years)

- **Security Records:** 30 days

- **Marketing Data:** Until consent withdrawal

Your data may be shared with third parties in the following cases:

- Public institutions within legal obligations

- Service provider suppliers

- Technical support providers

- Accounting and legal advisors

**International Transfer:** Conducted in accordance with KVKK articles 8 and 9.

Under KVKK art. 11, you have the following rights:

- Learn whether your personal data is being processed

- Request information about processed data

- Request correction of your data

- Request deletion under legal conditions

- Object to processing activities

- Request compensation for damages

**Application Method:** Written application to info@ckselevio.com

Technical and administrative measures for data security:

- SSL encryption

- Access controls

- Regular security audits

- Staff training